Custom Product Ordering Procedures

Do you require a special color or wood grain texture for your classroom furniture? Scholar Craft has the solution! We manufacture all of our polyethylene shells, thermofuse and high-pressure tables in our own facilities. As a result, we can offer a variety of non-standard combinations that will meet your needs.

In an effort to provide the highest level of service to you, there are several requirements that we have implemented to streamline the process.

All special and/or custom orders will require a minimum of six to eight weeks lead time. This time is necessary to secure the raw materials and manufacture the custom product.
A minimum upcharge of 10% or more per unit will be reflected in your pricing depending on the unit and quantity ordered. This upcharge is necessary to offset the incremental costs associated with sourcing, scheduling and setting up the custom item(s) for production.
Each order for custom production is considered a separate order even if an order is placed for a previously manufactured custom product.
A minimum order quantity will apply to each item or order as noted below. This is done in order to optimize the purchasing and manufacturing process. For reference, the following minimums are required:

PRODUCT	MINIMUM QUANTITY	UPCHARGE
Solid Plastic Seats and Backs	250 Set Per Color	10%
Desk Tops	250 Sets Per Color	10%
Table Tops High Pressure Only	12 Per Color/Size	15%
Shell Stack Chairs	400 Shells Per Size/Color	10%
Powder Coated Frames/Bookboxes/Legs	250 Per Color	10%

IMPORTANT- Once the custom order is accepted, no change orders will be accepted after 48 hours. Customer is responsible for all components, freight, and labor costs associated with the procurement of special requirements if the order is cancelled even if actual production has not commenced.

No returns of custom manufactured products will be authorized for any reason other than for defects in materials or workmanship as agreed to by Scholar Craft.